Georgia Smart Homes: Guarantee

At Georgia Smart Homes, we stand behind our work. Along with our product warranties, we offer one year of free in-home service on product warranty issues and faults in workmanship.

If a component of a Georgia Smart Homes system should fail during normal, domestic use due to a fault in materials and/or workmanship, Georgia Smart Homes will at its discretion adjust, repair, or replace the defective unit(s) free of charge for a period of one (1) year from the date of Substantial Completion. Substantial Completion is defined as the point in time when your final equipment has been delivered and trouble-shooting, final programming, system tuning and client training are all that remain to be completed.

What does our policy not cover?

Damage to components caused by anything other than defects in materials or workmanship.
Damage or defects caused by abnormal or unreasonable use (including unauthorized system modifications, repairs, and specifically, alterations by a person or party other than Georgia Smart Homes).
Damage or defects resulting from acts of nature, such as lightning strikes or floods.
Damage or defects resulting from accidents, misuse, abuse, neglect.
Damage or defects resulting from improper installation, removal, or maintenance by a person or party other than Georgia Smart Homes.
Any products in which the serial number has been removed, defaced, or modified.
Any client training/re-training beyond 90 days of final completion.
Hand held remote controls more than 90 days after the date of substantial completion.
Programming changes more than 90 days after the date of substantial completion.